24-hour hotline 1-888-799-SAFE
Families In Crisis
If you're being hurt, we can help.

Free · Confidential · Open right now

If you’re being hurt, we can help.

Shelter, counseling, and a person to talk to — for survivors of family violence, sexual assault, and homelessness in Bell, Coryell, and Hamilton counties. You do not need money, papers, or a police report.

Worried someone can see what you look at online?

A child sits in a hallway while two adults argue in a lit room beyond the door.

24-hour hotline

1-888-799-SAFE — answered by a trained advocate every hour of every day.

Walk in

1305 East Rancier Avenue, Killeen. 8am–5pm, Monday–Friday. No appointment needed.

Emergency shelter

65 beds in Killeen, 15 in Temple. Men, women, and children. Addresses stay confidential.

What it costs

Nothing. No income test, no papers, no police report, no obligation to decide anything today.

Where we work

Bell, Coryell, and Hamilton counties, Texas. Serving the area since 1980.

What we do

Four programs. Every one of them free.

01

Family Violence

Emergency safe shelter in Killeen and Temple, crisis counseling, court and hospital accompaniment, and housing help.

Get help

02

Sexual Assault

Advocates who meet you at the hospital 24/7 for a forensic exam, plus counseling and support groups. Stranger and non-stranger.

Get help

03

Housing & Shelter

The Friends In Crisis shelter for people without housing, plus rental assistance in Killeen and Temple.

Get help

04

Veterans & Families

Supportive Services for Veteran Families — rental assistance and case management for low-income veteran households.

Get help

Last year in Central Texas

53,760 nights nobody had to sleep somewhere unsafe.

673

family violence survivors sheltered, over 22,423 nights

3,397

hotline calls answered — roughly one every two and a half hours

968

people housed through the Friends In Crisis Shelter Program

1,093

people given rental help through housing and veteran programs

Figures from the 2025 program year. See the full annual report

About us

Families In Crisis houses, supports, and empowers people experiencing family violence, sexual violence, and homelessness.

We began in 1980 as a group of volunteers who knew the Killeen–Fort Hood area needed a shelter. Funds from the City of Killeen’s Community Development Block Grant and the Attorney General’s Office opened our doors in 1981. Today we run two emergency shelters, a homeless shelter, outreach offices in Temple, Gatesville, and Hamilton, and roughly 50 units of transitional housing.

Every service is confidential and free of charge. We are a 501(c)(3) nonprofit and a United Way agency.

Our full story

A counselor sits with two parents and their child in a family session.

You can help

Nothing we do happens without Central Texas.

Give money

Every gift stays in Central Texas. One-time or monthly, by card, PayPal, or check.

Donate now

Give goods

Diapers, twin sheets, toiletries, cleaning supplies. Our wish list says exactly what the shelters need this month.

See the wish list

Give time

Answer the hotline, sort donations, sit with a survivor at the hospital. Training provided.

Volunteer